Contact : mohamed.rela@ildtindia.com

OUR INTERNATIONAL PATIENT EXPERIENCE

The Gleneagles Global Hospitals Group’s ILDT takes care of all aspects of treatment for international patients. Understanding the specific needs and delivering quality patient-care is the hallmark of our services. From the warmth of our greeting at the airport to your registration and discharge, we aim to create an unparalleled experience for our international guests.

Services on-offer for our international patients include-

  • Dedicated international patient helpdesk
  • Offshore online consultations through video calls and teleconference with treating doctors
  • Complimentary medical opinions and treatment estimates
  • Language interpretation services
  • Made-to-order cuisine
  • After care / Post discharge care
  • Visa assistance
  • Airport transfers and facilitation services
  • Prior appointment scheduling
  • Advance room bookings
  • Provision for Inhouse guest house, serviced apartments for patient and companion’s stay outside the hospital
  • Detailed prior appointment and treatment schedule for the patient
  • Concierge services (Local SIM card, registration with police, foreign exchange, and local transport, confirmation of air tickets, shopping, and sightseeing & visa extensions)
  • In-room internet access
  • Post-discharge follow-up by treating doctor to ensure patient compliance
  • Attractive tourism options through our partners
  • Cashless insurance facility
  • Easy payment gateway